Zscaler adoption. Expert access. Renewal confidence.

ZBoost keeps Zscaler moving after go-live

SecureDynamics gives existing Zscaler customers a practical lifecycle support layer for configuration alignment, quarterly health checks, expert guidance, escalation help, and product adoption planning.

Request a ZBoost conversation See what is included

Designed for teams that already own Zscaler and want more value from it

Reduce underdeployment before it becomes renewal pressure

Give administrators direct access to certified Zscaler experts

Turn health findings into prioritized improvement work

Keep product adoption aligned to changing business needs

What is included

A focused adoption plan for mission-critical Zscaler environments

ZBoost combines recurring reviews, practical expert access, and escalation support so customers can keep improving ZIA, ZPA, and ZDX after the original deployment project is complete.

Configuration baseline alignment

Review the environment against Zscaler baseline guidance and help close practical gaps across policy, controls, and operational readiness.

Quarterly health checks

Run recurring assessments that identify misconfigurations, missed capabilities, user experience issues, and security posture improvements.

Priority escalations

When business-impacting cases stall, SecureDynamics can help diagnose, coordinate, and push toward resolution with Zscaler-aware context.

Direct expert access

Use quarterly consulting time for architecture questions, deployment reviews, QBR preparation, or planning the next phase of adoption.

Product and feature alignment

Review licensing, unused capability, emerging needs, and practical next steps so the platform keeps matching business priorities.

Deep knowledge access

Tap into SecureDynamics field experience across delivery, managed services, education, and practical Zscaler operations.

How it compares

More proactive than ad hoc services. Lighter than a full-time TAM.

ZBoost delivers a hybrid customer success and technical account motion for teams that need recurring expertise, not another disconnected project every time something changes.

ZBoost

Recurring adoption support

Quarterly health checks, included expert time, priority escalation help, and value-focused optimization.

Traditional TAM

Dedicated vendor coverage

Strong for large enterprise programs, but usually with enterprise-level cost and vendor-side operating boundaries.

Ad hoc services

Project-based help

Useful for defined work, but less effective when the real need is ongoing adoption, issue pattern recognition, and prioritization.

Who it is for

ZBoost is built for customers where Zscaler is mission-critical

Existing Zscaler customers seeking proactive guidance after deployment

Teams that need expert access without full-time TAM coverage

Organizations where uptime, compliance, adoption, and optimization matter

Partners who want a lifecycle support option for customers after go-live

Pricing and enrollment

Flat-rate annual support for each Zscaler tenant

ZBoost is sold as an annual subscription. Contact SecureDynamics to request a quote, discuss fit, or schedule an introductory call. AWS purchasing is available.

Request a ZBoost quote

Transform Zscaler from Deployed to Dominant

Most Zscaler customers only scratch the surface of what the platform can do. ZBoost changes that.

This SecureDynamics service gives existing Zscaler customers the same high-touch experience usually reserved for enterprise accounts — at a fraction of the cost.

SecureDynamics is forever lowering YOUR cost of ownership for Zscaler and ZBoost is our program that drives that initiative for you year over year.

1. Full Zscaler Configuration Baseline Alignment

While Zscaler publishes their Baseline Configuration for ZIA, you are generally left to implement all of it yourself. That's a TON of work, 100 pages of action items, for you and your team to take on, which is why we do it for you!

Result: From the very beginning you get treated like customer that we, ourselves, had deployed from Day 1 (even when we didn't).

2. Quarterly Mission-Critical Health Checks

Get proactive, data-driven assessments using Zscaler’s own professional services health check scripts.

Each audit delivers a detailed report pinpointing misconfigurations, missed capabilities, and optimization opportunities across your ZIA, ZPA, and ZDX environments.

Output: actionable recommendations that immediately improve security posture, user experience, and resilience.

3. Priority Escalations — When You Need Real Results

When Zscaler Support can’t solve a business-impacting issue fast enough, zBoost customers get a direct line to the experts.

You open the case with Zscaler — and if it stalls, we step in.

SecureDynamics’ Zscaler-certified engineers will:

Diagnose the issue using internal Zscaler tools and deep platform insight
Collaborate directly with Zscaler engineering and support
Restore service, explain root causes, and help prevent recurrences

You get up to two escalations per quarter included with your plan.

4. Direct Expert Access

Each quarter, you have three hours of consulting time to use however you want:

Ask architecture or design questions
Review a deployment
Conduct a quarterly business review (QBR)
Plan your next phase of Zscaler adoption

You can use this time on demand or schedule structured sessions — total flexibility.

5. Deep Knowledge Access

As a Zscaler Delivery Services Authorized, Managed Services Authorized, and Education Authorized Partner, SecureDynamics gives you deeper visibility into the Zscaler ecosystem.

That includes access to proprietary best practices, internal resources, and real-world field experience that accelerate your operational maturity.

6. Product & Feature Alignment

Have you ever wondered if the licenses you have are fully working for you? Or perhaps you have wondered if you are missing something that could really take your security to the next level? Our ZTSMs will help you answer all of those questions, time and time again. And if you don't ask, we will still alert you whenever it makes sense.

7. Vendor/Customer Assurance Assistance

For those times when your customers or vendors throw a document at you and say "here, we need you to fill this out so that we can be assured your security program is acceptable", you can kick that over to SecureDynamics to fully and accurately document each item that is in scope for your Zscaler-enabled security controls.

Why ZBoost

Feature	ZBoost	Traditional TAM	Ad-Hoc Professional Services
Quarterly health checks	✔ Included	✔ Included	✖ Extra cost
Support escalations	✔ 2 per quarter	✔ Unlimited	✖ Not included
Consulting access	✔ 3 hrs/quarter	✔ Included	✖ By project
Cost	Fraction of TAM	$$$$	$$$
Vendor independence	✔ Zscaler Partner	✖ Zscaler employee	✔ Contracted
Value focus	✔ Optimize ROI	✔ Maintain SLA	✖ Bill by hour

ZBoost delivers a hybrid of Customer Success and Technical Account Management, without enterprise-level cost or friction.

Who ZBoost Is For

Existing Zscaler customers seeking more proactive guidance
Teams that need Zscaler expertise but not full-time TAM coverage
Organizations where uptime, compliance, and optimization matter

If Zscaler is mission-critical to your business, ZBoost keeps it operating at mission-critical levels.

Pricing and Enrollment

Flat-rate annual subscription, billed per Zscaler tenant.