We’re reaching out as your Zscaler deployment enters its final validation stage.
At this point, delivery has progressed as far as possible based on the confirmed scope and the level of engagement to date. Before we formally conclude the deployment phase, we want to ensure there are no outstanding concerns or unmet expectations from your perspective.
Best regards, TBD |TBD
What This Checkpoint Is For
This message serves as a final validation checkpoint to confirm one of the following:
The deployment work completed to date meets your expectations and we can proceed toward formal closure, or
There are specific items you believe still need to be addressed before the deployment phase is closed
If there are remaining needs, questions, or gaps you’d like to discuss, that’s absolutely fine—we just need to hear from you so we can align on next steps.
Requested Action
If you believe there are outstanding items that need to be addressed, please reach out to your SecureDynamics Zero Trust Success Manager (ZTSM) within five (5) business days so we can review and align.
If we do not hear from you within that timeframe, we’ll proceed with formally closing the deployment engagement based on the work completed to date.
What Happens Next
Once the deployment phase is full closed:
The current delivery engagement concludes
Any future assistance, optimization, or advisory needs can be addressed through SecureDynamics’ ZBoost program. Details around ZBoost, including free quarterly health checks for your first year of Zscaler service, and ongoing engagement options will be covered as part of the final closing documentation
This approach ensures clarity, continuity, and a clean transition forward to enable your continued success with Zscaler
Important: During active deployment projects, SecureDynamics does not provide a formal SLA for support tickets. However, our Zero Trust Success Managers (ZTSMs) will make every reasonable effort to respond quickly and, if needed, coordinate a short working session to assist.
Helpful Resources
Zscaler Deployment Advisor GPT – your interactive GPT guide for deployment sequencing, readiness validation, and early configuration insights.
If you want deeper guidance on any deployment topic—such as connector design, policy structure, or advanced configuration—enter #zboost followed by your most questions directly in our custom GPT.
For example:
#zboost how do I configure SCIM for ZPA with Entra ID?
ZBoost instantly connects you to validated technical content, deployment playbooks, and design templates to help you go even further.